| Model Number |
1054096B |
| Medical Device Problem Codes |
Device Alarm System (1012); Circuit Failure (1089)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/06/2024
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The capa process identified complaints not being created for quality issues found during third party servicing.Based on a review of records impacted by the identified issue, it was determined that this record needed to be corrected and is now being submitted accordingly.The reported failure of nurse call issue is accommodated in the product risk management file as being linked to hazard with description loss of function/loss of primary function, and patient exposure to function / deterioration of function.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no further indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.
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Event or Problem Description
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A trilogy 100 was returned to a third-party service center for remediation.There was no harm or injury reported.There was no evidence the device was in patient use.During the evaluation the device failed the nurse call on/off test step during testing.The device's interface board was replaced to address the issue.The device was tested and passed all final testing.In addition, the device was visually inspected and found no evidence of foam degradation.The sound abatement foam was replaced preventatively.
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Search Alerts/Recalls
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