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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the light emitting diode(led) blackout.Based on the result, we concluded that it was caused due to the excessive force applied on the light emitting diode(led).In addition, our technician confirmed that the ccd drive pcb fluid damage, the lg connector fluid damage, the insertion flexible tube bump, the down pulley wire rupture, the up pulley wire rupture, the left pulley wire rupture, the right pulley wire rupture, and the ccd module with drive pcb objective lens cracked; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586(image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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