| Model Number |
IO-401 |
| Medical Device Problem Code |
Battery Problem (2885)
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| Health Effect - Clinical Code |
Dyspnea (1816)
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| Date of Event |
04/01/2026
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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B3: date of event is estimated.The inogen team attempted to contact the patient for further information three times with no response.The unit received a reported system error, which was confirmed through the data log and diagnostic page shows 02 internal low (81.2%) and external 02 reading serv0mex (79%).The issue was caused by contaminated zeolite, indicating that the zeolite absorbed excessive moisture.The psa cycle count was 16.The data log shows low battery errors; this means the patient running the unit on low battery.
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Event or Problem Description
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It was reported that the patient's device was displaying the system error message and their battery kept beeping when they were outside.As a result, the patient started experiencing shortness of breath.No additional information is available at this time as multiple attempts to contact the patient were unsuccessful.
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Search Alerts/Recalls
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