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It was reported that the mobile power unit (mpu) was constantly, contently, and audibly alarming.The batteries were replaced, but the alarms persisted.The mpu was replaced and intended to be returned for evaluation.
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Manufacturer's investigation conclusion:
the reported event of the mobile power unit (mpu), serial number (b)(6) constantly alarming was confirmed.The mpu was returned and evaluated at the pleasanton service depot.The returned mpu was powered on and immediately started to alarm, confirming the reported event.A purchase order to repair the mpu was requested from the customer.After three failed attempts, a purchase order could not be produced.No further testing was performed on the mpu, and the mpu was returned to the customer unrepaired and labeled ¿not for human use¿.Reported information stated that the mpu was constantly, contently, and audibly alarming.The batteries were replaced, but the alarms persisted.The mpu was replaced and intended to be returned for evaluation.A root cause for the reported event could not be conclusively determined through this investigation; however, small bite marks and cuts found on the outer layer of the patient cable could have contributed to the reported alarm.The relevant sections of the device history records for (b)(4) were reviewed and showed no deviations from manufacturing or quality assurance specifications.The current revisions of the instructions for use (ifu) and patient handbook can be found on the eifu page of the abbott website.The heartmate 3 left ventricular assist system (lvas) ifu, rev.D and the heartmate 3 patient handbook, rev.A are currently available.The ifu section 7, entitled ¿alarms and troubleshooting¿ and the patient handbook section 5, entitled ¿alarms and troubleshooting¿ cover all alarms (auditory and visual), and the actions to take if the issue does not resolve.Section 8 of the ifu, entitled ¿equipment storage and care¿ explains how to care for and clean all equipment, including the mpu.Section 10 of the patient handbook and section f of the ifu, both entitled ¿safety checklists¿ provide the user with checklists to assist the patient in performing routine maintenance of all components of the heartmate 3 left ventricular assist device, including the mpu.Section 8 of the ifu and section 6 of the patient handbook, both entitled ¿caring for the equipment¿ explain how to properly handle the equipment to prevent damage.Heartmate 3 patient handbook caution users to call their hospital contact if they think, for any reason, any portion of their equipment is not functioning as usual, is broken, or they are uncomfortable with the operation of the equipment.No further information was provided.The manufacturer is closing the file on this event.
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