| Model Number |
470551-07 |
| Medical Device Problem Code |
Output Problem (3005)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/14/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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An rma was issued to evaluate the intuitive surgical, inc.(isi) device.Additional information is being gathered to determine the contribution of the device to the customer reported issue.
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Event or Problem Description
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It was reported that during a da vinci-assisted surgical procedure, a notification appeared stating that the tower touchscreen was not functioning.The filter function also did not work when using energy, making it difficult to maintain visibility.The procedure was completed as planned with no reported injury.Intuitive surgical, inc.(isi) followed up with the initial reporter and obtained the following additional information: the issue was resolved with backup insufflator smoke evacuation.The procedure was completed as planned.They did not use an external suction device instead of the insufflator smoke evacuation.The issue occurred when the smoke evacuation function was turned on after docking.The touchscreen was not functioning.The issue has not recurred since the reported event.The insufflation tubeset was inspected with no damage observed.There was no patient injury or harm.
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Additional Manufacturer Narrative
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Intuitive surgical, inc.(isi) has received the tube set associated with this complaint and completed investigations.Failure analysis (fa) investigation confirmed, but did not replicate the customer-reported complaint of the filter function not working.The reported event with the accessory was confirmed, but not replicated.The customer error log was reviewed and found to have "insufflator occlusion" and "insufflator smoke blocked" related to the customer complaint.An error code that indicated "insufflator invalid tube set" was found but was not not related to the customer complaint.Due to these errors, the tube set flow test was performed to measure the flow capability of the insufflation and smoke evacuation lines of a tube set.The insufflation line was connected to the eft inlet port and showed 51.55 at 1.44 psi, which indicated a passing test result.The smoke evacuation line was also tested and passed with a reading of 50.42 slpm at 2.90 psi.The tube set was also plugged into the in-house system and failed recognition.Three out of three attempts showed the same error: "disconnect and replace insufflator tube set.Invalid tube set connected." the accessory was visually inspected but found no damage.There were no blockages, moisture, or tears inside the tubing.The rfid was still present.No product issue was identified.Based on the investigation results, the customer reported issues may be due to other factors unrelated to the product.
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Event or Problem Description
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Refer to h11 for follow-up information.
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Search Alerts/Recalls
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