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Block e1: initial reporter facility name: (b)(6) hospital.Block h6: imdrf device code a150201 captures the reportable event of stent failure to deploy.Block h11: following an update to the axios risk documentation, this event is being reported as part of the efforts associated with boston scientific's nonconforming events and prevention investigation, (b)(4).Investigation results: with all available information, boston scientific corporation concludes that the reported event of stent failure to deploy was able to be confirmed, since the device has been returned with the stent fully covered and undeployed.Additionally, the outer sheath was returned twisted and detached.According to the investigation findings, the handle was rotated as the device was luer locked to the scope, and it is possible that the technique used by the physician rotating the handle incorrectly during the procedure could have caused the torsion in the delivery system leading to the rotational damaged, affecting its performance and could have unable to deploy the stent during procedure.Device technical analysis: an axios stent and electrocautery-enhanced delivery system was received for analysis.The device returned with the stent fully covered and undeployed and the outer sheath was returned twisted and detached.Device history record (dhr) review: it was confirmed this device met specification prior to distribution and there were no manufacturing deviations which could have contributed to the reported event.Labelling review: a labeling review was performed, and from the information available, this device was used in a manner inconsistent with the instructions for use/product label.According to the information provided it was reported that the handle was rotated as the device was luer locked to the scope.The axios stent and electrocautery enhanced delivery system instructions for use state "rotate the winged luer lock clockwise to secure the delivery system handle to the echoendoscope it is possible that the technique used by the physician rotating the handle incorrectly during the procedure could have caused the torsion in the delivery system leading to the rotational damaged, affecting its performance and could have unable to deploy the stent during procedure.Risk review: a risk review was completed and confirmed that the event of "stent failure to deploy" was defined in the risk documentation and is documente.This event type has been accounted for during product risk analysis to support acceptable risk benefit for the product.Investigation conclusion: based on a thorough review of the reported complaint, boston scientific has assigned an investigation conclusion code of failure to follow instructions.
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