| Catalog Number |
DRENCOR |
| Medical Device Problem Code |
Device Markings/Labelling Problem (2911)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
04/23/2026
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Type of Reportable Event
|
Malfunction
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Additional Manufacturer Narrative
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H11: as the serial number for the device was provided, a review of the device history records is currently being performed.The return of the sample is pending.However, a photo was provided for review.The investigation of the reported event is currently underway.Section a through f: the information provide by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event or Problem Description
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It was reported that the encor enspire system displayed two error codes, handpiece memory cannot read and system error 0066 when connected to the encor driver.Additional information included image of the drencor serial number which shows the last digit is slightly smeared making it difficult to read and not clearly legible.There was no patient involvement.
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Search Alerts/Recalls
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