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The baxter technician found the foot end casters needed to be replaced.Per the baxter service manual, it is necessary for the envella air fluidized therapy system to have an effective maintenance program.We recommend that you do annual preventive maintenance (pm).Pm can help make sure of a long, operative life for the unit.Check that the brakes and steering operate correctly.Check that the casters are in good condition; they do not have cuts, are not worn, and have a good amount of tread.Repair or replace the part as applicable.A search of the baxter maintenance records showed baxter performed preventative maintenance on this device in nov 6, 2025.It is unknown if the facility performed any other preventative maintenance on this device.The technician replaced both foot end casters to resolve the reported event.Based on this information, no further action is required.
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Baxter received a report that envella bed had brakes not holding while in brake.The process step during which this occurred was unknown.There was no patient/user injury, medical intervention, symptom, or adverse event reported.
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