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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the objective prism fluid damage.Based on the result, we concluded that it was caused due to the fluid damage from the objective prism.In addition, our technician confirmed that the objective prism cloudy (not clear view), the lcb distal cover glass cracked, the deflector wire stretched, the bending rubber leak, and the bending rubber cut; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586(image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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