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Block e1: initial reporter facility name: (b)(6) hospital (b)(6).Block h6: device code a0414 captures the reportable investigation results of sheath melted at the distal end.Block h11: investigation results.The returned zero tip basket device was analyzed, and a visual evaluation noted that the handle returned in good condition.It was also noted that the basket returned in its opened position.Microscopic examination was performed under magnification, and it was noticed that two basket wires were broken at the midpoint but was not fully detached.It was also noticed that the wires were kinked, and signs of melting were observed.Additionally, the sheath was found to be melted at the distal end.Functional examination was performed where the handle was actuated and the basket was able to open and close with no problem.A labeling review was performed and found evidence to suggest that the device was used in a manner inconsistent with the labelled indications.The ifu stated that this device must not come in contact with any electrified instrument; however, the device had evidence of components melted.A review of the manufacturing documentation for this device revealed that no anomalies or deviations related to the event occurred during manufacturing.With all the available information, boston scientific concludes that the reported event of was confirmed.Based on the investigation results, it is possible to conclude that some operational factors, handling/manipulation, such as interaction with an electrified instrument and/or laser could cause the overheating of the basket wire resulting in the breakage.The observed findings of wires kinking could be related to handling and manipulation of the device during procedure.It is probable that an excess of force applied to the device such as operational factors during their use could lead to kink.Taking all available information into consideration, the most probable cause of this complaint is failure to follow instructions since the main failure was traced to the user not following the manufacturer's instructions.
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