A follow up report will be submitted with investigation results should the device be repaired or the device/logs be received for evaluation.Per 803.52(f)(11)(iii) the information provided was obtained from servicing activities performed on the device.There were no additional details obtainable or provided at the time of service.
Event or Problem Description
It was reported that a failure was observed during a planned preventative maintenance, recall remediation, or repair order service event.[[service type]];[the main 8015 unit cannot charge, sn (b)(6) also manufactured 05/2025, electrical safety test passed, i changed the cable, similar est result, ac recognised by pump, battery/pcb may be faulty.].There was no reported patient involvement.