| Model Number |
V+PRO, ENGLISH |
| Medical Device Problem Code |
Display or Visual Feedback Problem (1184)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
04/17/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H6: the device was evaluated by ventec where the reported issue of the device's touchscreen being unresponsive was confirmed.Ventec replaced the front panel board to resolve the reported issue.Proper device operation was then confirmed through functional and performance testing.The investigation determined that the cause of the reported issue was the front panel board.
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Event or Problem Description
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It was reported that the device needed service.During the device evaluation, ventec observed that its lcd touchscreen was unresponsive.There were no reports of patient involvement associated with the reported event.
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Search Alerts/Recalls
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