| Model Number |
3500 |
| Medical Device Problem Code |
False Alarm (1013)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/27/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H3: one pump was returned for analysis in used condition.Visual inspection showed the pump was in used condition.Service history identified the complaint was not related to a previous service of the device within the review period.Review of the event history showed check infusion line.Functional testing was performed and the reported issue was confirmed.The cause was traced to a faulty square shaft and potentiometer position sensor.The square shaft and potentiometer sensor were both replaced to address this issue.
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Event or Problem Description
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It was reported that the pump had a false occlusion error during testing.There was no patient involvement.Evaluation of the returned device confirmed the reported issue was due to a faulty square shaft and potentiometer position sensor.
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Search Alerts/Recalls
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