| Catalog Number |
CON-HL-390 |
| Medical Device Problem Code |
Device Sensing Problem (2917)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
03/29/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The device was returned as it was reported that the unit would not recognize the cassette and it was found out during self-test.The completed investigation confirmed the reported issue.There was no patient involvement.
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Additional Manufacturer Narrative
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H3: the device was received for evaluation.Service history review identified there was no indication that the complaint was related to a service of the device within the review period.Visual and functional test were performed, and a bent microswitch was found causing it not to function properly when the consumable was inserted.The microswitch was replaced to fix the issue.
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Search Alerts/Recalls
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