| Model Number |
CA561TS |
| Medical Device Problem Code |
Overheating of Device (1437)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/15/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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A remstar auto device was returned to a third-party service center with initial allegation of no power to screen and having burning odor.There was no report of patient harm or injury.There was no report of medical intervention.During the evaluation of the device at the third-party service center, the device was visually inspected, and found that burnt smell, no power and connecter burnt.Additionally, the service technician also noted during the device was scrapped by the service center after the evaluation was completed.
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Additional Manufacturer Narrative
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The reported failure of thermal issue is accommodated in the product risk management file as being linked to hazard with description fire, flame, smoke.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no further indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.The device mentioned in this complaint has exceeded its useful life per the applicable ifu.
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Search Alerts/Recalls
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