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A steris service technician arrived onsite following the reported event to inspect the unit and found that a sterilizer cart had become jammed in the door.When user facility personnel attempted to push the sterilizer cart into the unit, the door contacted the employee's hand.The cause of the reported event was the improper loading of the medium evolution sterilizer cart.The technician tested the function and operation of the unit, confirmed it to be operating to specification, and returned it to service.No repairs were required.The technician counseled user facility personnel on the proper use and operation of the medium evolution sterilizer, specifically on the proper loading of the sterilizer.No additional issues have been reported.
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