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It was reported guide wire would not advance, resistance met at tip of catheter, all ports flushed with sterile water with no issues but it seemed the tip of the catheter may have been fused.No harm to the patient.Additionally the holder was defective where the plastic tubing meets the blue plastic.Guidewire needed to be removed from the holder to advance.
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H11: section a through f - the information provided by bd represents all of the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.The device has not been received by the manufacturer for evaluation.Each event reported to bd is evaluated and investigated in accordance with our complaint investigation procedures.The investigation process includes, but is not limited to, evaluation of the event details provided by the complaint facility, a review of complaint history, manufacturing records and risk document where applicable, and an evaluation of the subject device when available to identify potential contributing factors.
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