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Blank fields on this form indicate the information is unknown, unavailable, or unchanged.Corrected information: h6 adverse event problem (annex a and g).Investigation ¿ evaluation.It was reported that the ncircle tipless stone extractor could be opened and closed approximately twice, but after that it became unusable.The procedure was completed using another device of the same specifications.The patient did not experience any adverse effects or require any additional procedures due to this occurrence.Reviews of documentation including the complaint history, device history record (dhr), quality control procedures, specifications and instructions for use (ifu), as well as a visual inspection of the returned device, were conducted during the investigation.One used complaint device was returned without packaging or label.The support sheath is severed 1 mm past handle.The basket sheath is severed also at the same location as the support sheath.The cannulated handle is kinked over at the nose of the male luer lock adapter.Cook has concluded that the device was manufactured to specification.Additionally, a document-based investigation evaluation was performed.A review of the device master record (dmr) concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.A review of the dhrs for the reported complaint device lot and the related subassembly lots did not reveal any related quality control discrepancies relevant to the failure mode.A complaint history search identified no other events reported for a related failure mode.Based on the available information, cook has concluded that there is no evidence suggesting product manufactured out of specification exists either in house or in the field.Cook also reviewed product labeling.The ifu packaged with the device contains the following in relation to the reported failure mode:
the product ifu, t_ntse_rev1 was reviewed and includes the following: precautions
¿ do not use excessive force to manipulate this device.Damage to the device may occur.Based on the information provided, inspection of the returned device, and the results of the investigation, a potential root cause for this event could not be established.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute toa death or serious injury if a malfunction occurred.
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