| Model Number |
27003 |
| Medical Device Problem Code |
Inadequate User Interface (2958)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
04/29/2026
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Type of Reportable Event
|
Malfunction
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Event or Problem Description
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It was reported to resmed that an astral device had an unresponsive touchscreen.There was no harm or serious injury reported as a result of this incident.
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Additional Manufacturer Narrative
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The astral device was returned to resmed.Evaluation confirmed the reported complaint.Touchscreen was calibrated to address the issue.The device was serviced and fully tested before it was returned to the customer.Resmed's risk analysis for this failure mode concludes that the risk is acceptable.Resmed reference#: (b)(4).
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Search Alerts/Recalls
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