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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the biopsy inlet piece clogged.Based on the result, we concluded that it was caused due to the inadequate/insufficient reprocessing at the facility on the biopsy inlet piece.In addition, our technician confirmed that the water jet tube dirty, the air and the water tubes dirty, the objective lens dirty, the bending rubber discolored, the suction channel kink, the biopsy inlet piece residue inside the part ; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0588(channel)" and/or the risk analysis results, it was evaluated to submit mdr.
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