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Product complaint#: (b)(4).This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformance's were identified.Attempts have been made to retrieve the device.To date the device has not been returned.If the device or further details are received at a later date a supplemental medwatch will be sent.Attempts are being made to obtain the following information.To date no response has been provided.If further details are received at a later date a supplemental medwatch will be sent.Did the reported issue contribute to any patient adverse consequences? please provide the applier product code and lot number? please confirm if there is an issue with the applier? if yes, please create a product complaint and provide the respective reference number(s).What suture type and size was used? when the event occurred, was the suture placed near the hinge of the clip? were you able to lock the clip closed on the suture? if yes, after it closed, was the clip holding securely fixed on the suture? was the applier checked for damaged (jaws straight and aligned)? if the clip did not close/hold on the suture, was the clip used in an application where the suture was under tension? could you kindly perform and document the follow-up attempt for the product return? furthermore, please ensure that the shipment tracking number is recorded in the notes or rmao sections.
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It was reported that a patient underwent a partial nephrectomy procedure on (b)(6) 2026 and suture clips were used.During the procedure, it was reported by the account contact to the sales rep that during a partial nephrectomy procedure, the clips were stuck in the holder, they couldn't get them out of the cartridge.No patient consequences reported.No adverse patient consequences were reported.Additional information was requested.
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