MAUDE Adverse Event Report: ORTHO-CLINICAL DIAGNOSTICS, INC. VITROS CHEMISTRY PRODUCTS CALIBRATOR KIT 1; IN-VITRO DIAGNOSTICS

Catalog Number	1882208
Medical Device Problem Code	Low Test Results (2458)
Health Effect - Clinical Code	No Clinical Signs, Symptoms or Conditions (4582)
Date of Event	05/02/2026
Type of Reportable Event	Malfunction
Event or Problem Description
A customer contacted the ortho clinical diagnostics (ortho) technical solution center (tsc) to report lower than expected vitros lactate (lac) results were obtained from a single level of non-vitros biorad multiqual unassayed controls, lot 45980, and a single level of vitros performance verifier (pv) fluid using vitros lac slide lot 3533-0131-6128 tested on a vitros xt7600 integrated system.Biorad level 2 vitros lac results of 2.66, 2.53, 2.63, 2.71, 2.54, 2.52 and 2.55 mmol/l vs.The baseline mean value of 3.22 mmol/l vitros pv ii, lot d2338 vitros lac results of 2.71 and 2.87 mmol/l vs.The range of means midpoint value of 3.76 mmol/l biased results of the magnitude and direction observed may lead to inappropriate physician action if they were to occur undetected on patient samples.The lower-than-expected vitros lac results were obtained from non-patient quality control fluids.There was no allegation of patient harm as a result of the event.This report is number three of four mdrs for this event.Four 3500a forms are being submitted for this event as four devices were involved.This report corresponds to ortho clinical diagnostics inc (ortho) complaint number (b)(4) and reportability assessment (b)(4).
Additional Manufacturer Narrative
The investigation determined that lower than expected vitros lactate (lac) results were obtained from a single level of non-vitros biorad multiqual unassayed controls, lot 45980, and a single level of vitros performance verifier (pv) fluid using vitros lac slide lot 3533-0131-6128 tested on a vitros xt7600 integrated system.The assignable cause of the lower than expected results was suboptimal calibrations obtained from vitros calibrator kit 1, lot 0145.The cause of the suboptimal calibrations is unknown.The customer did not provide any additional details such as thaw time, mixing techniques, information about reconstitution or room temperature equilibration time.Therefore, improper fluid handling of the calibrator fluids cannot be ruled out as contributing to the event.Acceptable vitros lac performance was obtained using an alternate calibration event that was generated using a new set of vitros calibrator kit 0145.This indicated neither vitros lac slide lot 3533-0131-6128 nor the vitros xt7600 integrated system likely contributed to the event.Continual tracking and trending of complaints has not identified any signals that would point to a potential systemic issue with vitros lac slide lot 3533-0131-6128.

• Brand Name: VITROS CHEMISTRY PRODUCTS CALIBRATOR KIT 1
• Common Device Name: IN-VITRO DIAGNOSTICS
• Manufacturer (Section D): ORTHO-CLINICAL DIAGNOSTICS, INC.; 100 indigo creek drive; rochester NY 14626
• Manufacturer (Section G): ORTHO-CLINICAL DIAGNOSTICS, INC.; 1000 lee road; rochester NY 14606
• Manufacturer Contact: nancy hewitson ; 100 indigo creek drive; rochester, NY 14626 ; 5854534165
• MDR Report Key: 25337058
• Report Number: 1319808-2026-00030
• Device Sequence Number: 18583757
• Product Code: JIX
• UDI-Device Identifier: 10758750000166
• UDI-Public: (01)10758750000166(17)271006(11)251006(10)0145
• Combination Product (Y/N): N
• Initial Reporter Country: US
• Number of Events Summarized: 1
• Summary Report (Y/N): N
• Serviced by Third Party (Y/N): N
• Reporter Type: Manufacturer
• Report Source: Health Professional
• Initial Reporter Occupation: Other Health Care Professional
• Type of Report: Initial
• Report Date (Section B): 05/29/2026

1 Device was Involved in the Event

1 Patient was Involved in the Event

• Is this an Adverse Event Report?: No
• Is this a Product Problem Report?: Yes
• Operator of Device: Health Professional
• Device Catalogue Number: 1882208
• Device Lot Number: 0145
• Was Device Available for Evaluation?: Yes
• Is the Reporter a Health Professional?: Yes
• Type of Report(Section G): Thirty-Day
• Initial Date Received by Manufacturer: 05/03/2026
• Initial Report FDA Received Date: 05/29/2026
• Was Device Evaluated by Manufacturer? (Y/N): Yes
• Date Device Manufactured: 10/06/2025
• Is the Device Labeled for Single Use? (Y/N): No
• Is This a Single-Use Device that was Reprocessed and Reused on a Patient? (Y/N): No
• Patient Sequence Number: 1
• Patient Sex: Unknown