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Visual inspection and dimensional analysis were performed on the returned device.The reported failure to advance could not be replicated in a testing environment as it was related to operational circumstances.Based on the reported information and the observations from the returned analysis, a definitive cause for the reported issue could not be determined.Factors that could contribute to failure to advance include, but are not limited to, patient anatomical morphology, patient disease state, pre-dilatation strategy, device placement technique, interaction with previously placed stents/scaffolds or accessory device support.Based on the results of the complaint investigation there is no indication of a product quality issue with respect to the design, manufacture, or labeling of the device.
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