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It was reported that during product inspection of the cordcutter *ea device it was found that there was no play between the cutter, inner cylinder, and guide, making it extremely stiff to grip, and the trigger was also very stiff to open.It was reported that the inner cylinder showed signs of friction and metal shavings.The surgeon pointed out that the cutting performance was poor, the tool was stiff and difficult to operate, and that the excessive stiffness might indicate a structural problem.The surgeon stated that the product in question could not be used for surgery.The device was not used in a surgical procedure.There was no patient involvement.No additional information could be provided.
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This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by depuy synthes, or its employees that the report constitutes an admission that the product, depuy synthes, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.H11 additional narrative: investigation summary the complaint device was not returned to depuy synthes, therefore unavailable for a physical evaluation.A manufacturing record evaluation was performed for the finished device lot number, and no non-conformance was identified.Based on the current available information, we cannot determine a root cause for the reported failure.If the complaint device is received in the future, we will reopen the complaint and perform the investigation as appropriate.It has been determined that no corrective and/or preventative action is proposed and there is no indication that a design or manufacturing issue has caused the reported complaint condition.As part of depuy synthes quality process, all devices are manufactured, inspected, and released to approved specifications.Additional monitoring for any potential safety signals will be conducted through complaint trending and other post-market safety surveillance activities.
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