| Model Number |
UI500 |
| Medical Device Problem Code |
Activation Problem (4042)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
05/07/2026
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Type of Reportable Event
|
Malfunction
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|
Event or Problem Description
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It was reported that after the unit returned from repair it is now defective and showing an error message when connected: system failure occurred.No negative impact in state of health reported.
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Additional Manufacturer Narrative
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We have requested the return of the device from the customer.Once returned, it will be forwarded to the manufacturing site for investigation.Should relevant additional information / investigation results become available, a supplemental medwatch report will be submitted unsolicited.This event is filed under internal complaint id (b)(4).
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Search Alerts/Recalls
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