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Information was received from a patient (pt) regarding an implantable neurostimulator (ins).The reason for call was patient reported that when therapy was turned on, all groups were on, and when only one group was turned off, all groups went off.Agent reviewed information.Patient stated they had three groups a, b, and c targeting different areas, and although they only needed one group for desired stimulation, they could not turn off other groups, resulting in stimulation across more parts of body.Agent redirected patient to hcp and mdt rep for further assistance.
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B3: date is approximate.Month and year are confirmed valid.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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