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Product complaint # (b)(4).Additional information has been requested and received.Attempts to obtain the device have been made.If further details are received at a later date a supplemental medwatch will be sent."was the new drain placed surgically during a second procedure? =>unk - could you kindly perform and document the follow-up attempt for the product return =>the device will be shipped.- please provide the source or name of person providing answers to follow-up questions:=>(b)(6).H3 evaluation: complaint sample review: one complaint sample of drain with trocar was received for evaluation, product was inspected visually 1.Sticking mark was found on the trocar (visual inspection attached for reference).2.However, chip-off marks on upper surface of the drain were visible, while inspected under magnification.As per standard practice, 100% functional test and 100% visual inspection was carried out, before and after packing of finished goods, prior to the product release.There was no scope to miss such defect, at manufacturing / release stage.Documents review : during investigation of complaint, batch review of in-process and final packaging inspections, as well as the manufacturing process is performed, these products are reported to be manufactured, inspected, and packaged in conformance with customer's specifications and have been found to be acceptable within all parameters.No discrepancy as per the reported defect is observed.Retention sample review : no negative observation was found.Review of defective sample's image / video : not applicable, as there was no complaint sample image / video received for evaluation.The device history records were reviewed and the manufacturing criteria was met prior to the release of this lot.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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It was reported a patient underwent an unknown surgery on an unknown date and a drain was used.The drain had been adhered to the bendable trocar needle, and when they were separated, a foreign matter remained inside the drain lumen.The product was not used for the patient, so there were no adverse consequences to the patient.Another product was used to complete the case.Further details are not provided.Upon receipt and analysis, sticking mark was found and chip marks.
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