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H3: product analysis as found condition (condition of returned device): the concerto device was returned for analysis within a shipping box, inside of a sealed plastic biohazard pouch, an opened concert outer carton (lot- 228456399), within an opened concerto inner pouch (lot- 228456399).No microcatheter was returned.Visual inspection/damage location details: the concerto device was returned without the introducer sheath.The pushwire was found to be broken.The actuator interface, break indicator and the entire release wire were all found to be broken off and not returned; in addition, the remaining pushwire was found to be bent at ~44.7cm, bent at ~104.3cm from the broken proximal end of the pushwire.The concerto implant coil was found to be detached from the pushwire and not returned.The shield coil was found to be broken off and not returned.The coin was found to be retracted from the lumen stop with the rest of the release wire.No other anomalies were observed.Testing/analysis (including sem reports): none.Conclusion: based on the device analysis and the reported information, the customer¿s report of ¿coil resistance/stuck in catheter¿ was able to be confirmed, as the concerto device was returned damaged with the implant detached from the pushwire and not returned for assessment.The damage found with the concerto device was determined to be consistent with advancement against resistance.A few possible causes of resistance in catheter during delivery¿ are but not limited to, incompatible catheter, tortuous anatomy, and/or damage or kink to pushwire; however, the root cause for the ¿coil resistance¿ was unable to be determined.Based on the device analysis and the reported information, the customer¿s report of ¿coil kink/damage¿ was unable to be confirmed.No implant coil was returned for assessment; therefore, no possible cause was determined.Regarding the break/separation damage, it is possible the damage may have occurred from the initial advancement against the reported resistance.No other issues were noted prior to use or during preparation.No microcatheter was returned; therefore, any contribution the catheter had towards the damage/resistance was unable to be analyzed.No lot or reference numbers were provided.Compatibility could not be confirmed.The reported device and any accessory devices were prepared as indicated in the instructions for use (ifu).Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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