| Model Number |
IT1032800B |
| Medical Device Problem Codes |
Circuit Failure (1089); Failure to Calibrate (2440); Charging Problem (2892)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/09/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The reported failure of battery charging issue is accommodated in the product risk management file as being linked to hazard with description loss of function/loss of primary function.Complaints for this failure are reviewed via the post market complaint trending and escalation processes to assess for the observed probability levels and compare them with the predicted levels in the risk file for the hazards linked to the failure.As of the date of submission for this report, there is no indication that complaints for the failure in question has led to unacceptable increase in probability levels for the hazardous situations in scope, and therefore no further action will be pursued.Qa continues to monitor complaints for this issue per the cadence in the complaint trending procedures.Dhr review: the device mentioned in this complaint has exceeded its useful life per the applicable ifu.
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Event or Problem Description
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A trilogy 200 was returned to a third-party service center for evaluation.There was no harm or injury reported.There was no evidence the device was in patient use.During the evaluation the device failed a test step indicating an internal battery charge failure.The device's power management board needs to be replaced to address the issue.No components were replaced.The device was returned unrepaired as per the customer's request.
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Search Alerts/Recalls
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