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Additional information provided in sections h.6., and h.11.Photos of the customers eye were provided by the reporter, and a sample was not received at the investigation site for evaluation.Retention sample testing is not required based on assessment performed.A review of complaints reported against this batch/lot was performed.Two similar complaints were reported for the batch/lot under investigation.A non-conformance-based review of the batch/lot was performed and did not reveal any potential contributing factors to the reported complaint.A review of the manufacturing batch record was performed prior to product release to ensure that the product was manufactured in compliance with the product¿s acceptance criteria.Based on the assessment, the product met release criteria.Viscosity demonstrated a gradual increase over time; however, all results remained within established stability specifications throughout the product shelf life.No significant differences were observed between storage conditions (25°c vs.30°c).Observed trends, including increases in viscosity and d6 levels, are not considered to impact product quality or stability.Overall, oil meets stability requirements and remains suitable for its intended shelf life and distribution conditions.This oil was indicated for use as a prolonged retinal tamponade in selected cases of complicated retinal detachments where other interventions are not appropriate for patient management.Complicated retinal detachments or recurrent retinal detachments occur most commonly in eyes with proliferative vitreoretinopathy (pvr), proliferative diabetic retinopathy (pdr), cytomegalovirus (cmv) retinitis, giant tears, and following perforating injuries.The oil was also indicated for primary use in detachments due to acquired immune deficiency syndrome (aids), related cmv retinitis and other viral infections affecting the retina.The oil should be stored at room temperature, 15°-32°c (59°-89°f).A review of production information, complaint history, and service (as applicable) was carried out and did not reveal any potential contributing factors to the complaint.Based on the investigation, a failure of the device, labeling, or packaging to meet specifications could not be confirmed.As the root cause and its origin are inconclusive, further investigative or manufacturing actions are not warranted currently.Receipt of additional relevant information or supporting materials will prompt a re-evaluation of the complaint investigation.- solution quality issue ¿ unlikely; lab data for this lot was reviewed and was found to have met release criteria.The release results for viscosity are in the midrange of the specification.- nonconforming components¿ unlikely, incoming component inspection results indicate the components used was acceptable.- event related to surgical technique/dfu not followed ¿ no conclusion can be made regarding the contribution of surgical technique.Dfu states: an underfill may result in an ineffective inferior tamponade and an overfill may result in corneal abnormalities and elevated iop.- event related to consumer physiology ¿ no conclusion can be made regarding the contribution of unique consumer physiology as this factor is outside the control of the manufacturing facility.Dfu states: both emulsification and elevated iop (intraocular pressure) are known adverse reactions of oil.A comprehensive review was performed of the manufacturing for this lot including a review of the batch records, production processes, complaint history, finished product inspection results, as well as the product stability review.The review shows that the manufacturing process was in a state of control.Based on the acceptable mbr review and finished product inspection results, this product lot continues to be acceptable.The manufacturer internal reference number is: (b)(4).
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