| Catalog Number |
3910-500-532 |
| Medical Device Problem Code |
Delivered as Unsterile Product (1421)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/14/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Additional information will be provided once the investigation has been completed.
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Event or Problem Description
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It was reported that when opening the package, we noticed that one side of the packaging was not sealed, meaning the item was not sterile.
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Event or Problem Description
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It was reported that when opening the package, it was noticed that one side of the packaging was not sealed, meaning the item was not sterile.
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Additional Manufacturer Narrative
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Product was not received in-house for investigation at stryker endoscopy.This complaint investigation was closed based on the device not received, therefore the reported failure mode was not confirmed.In the event that the device is received, the complaint will be reopened and the investigation will be updated with new results.Alleged failure: one side of the packaging was not sealed
probable root cause:
application
poor handling during shipping.The reported failure mode will be monitored for future reoccurrence.
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Search Alerts/Recalls
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