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| Model Number |
DS960XS |
| Medical Device Problem Code |
Degraded (1153)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/21/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The affected products with field complaints alleging pe-pur foam degradation have undergone the establishment of complaint codes specifically identifying foam degradation, for system one.A field correction action (2021-06-a) was initiated, and medical device recall letters were issued.A field action was initiated to replace pe-pur foam in affected products; degradation was added to the respective dfmeas and the risk management file ¿ (b)(4) was updated to include hazards associated with foam degradation based on complaints analyzed through various health hazard evaluations (hhes).Risk tags ¿ (b)(4) reflect the safety risk of design containing the pe-pur foam.These complaints were monitored and trended in accordance with the complaint trending procedures.If the complaints were determined to meet the criteria for escalation, they were escalated for risk assessment through the post market clinical escalation process.As of the date of submission for this report, there is no indication that complaints for the failure in question have led to unacceptable levels of severity or probabilities of harm, and therefore no further action will be pursued.The device mentioned in this complaint has exceeded its useful life per the applicable ifu.
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Event or Problem Description
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A bipap autosv adv device was returned to a third-party service center for service as part of the sound abatement foam recall process.There was no report of serious or permanent harm or injury.There was no report of medical intervention.During the evaluation of the device at the third-party service center, the device was visually inspected, and evidence of visible foam particles was found.Additionally, the service technician also noted loose power connector and dust contamination.The device was scrapped by the service center after the evaluation was completed.
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Search Alerts/Recalls
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