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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: MEDTRONIC PUERTO RICO OPERATIONS CO. ACTIVA; STIMULATOR, ELECTRICAL, IMPLANTED, FOR PARKINS

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MEDTRONIC PUERTO RICO OPERATIONS CO. ACTIVA; STIMULATOR, ELECTRICAL, IMPLANTED, FOR PARKINS Back to Search Results
Model Number 37612
Medical Device Problem Codes Connection Problem (2900); Material Integrity Problem (2978)
Health Effect - Clinical Code No Clinical Signs, Symptoms or Conditions (4582)
Date of Event 06/04/2026
Type of Reportable Event Malfunction
Additional Manufacturer Narrative
Continuation of d10: product id 37751 serial# (b)(6) product type recharger product id 37761 serial# (b)(6) product type recharger section d information references the main component of the system.Other relevant device(s) are: product id: 37761, serial/lot #: (b)(6).Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
 
Event or Problem Description
It was reported that information was received from a patient regarding an external device.The reason for call was the patient reported that maybe a week ago or so ago, they noticed the connector pin on the desktop charger was broken and that when they plugged it into the recharger last night ((b)(6) 2026), the port on the recharger cracked and wouldn't hold the cord in place to charge the recharger anymore.The patient stated they looked at it under a microscope and the pins were broken.Patient services reviewed with the patient that the 37751 was no longer being manufactured and that they would have to transition to the wireless recharging system and advised the patient they would reach out to the field about the issue to start the replacement process.Patient services reviewed that a representative would have deliver the wireless system to the patient and show them how to use it.An email was sent to the field to notify them of the situation.Patient stated their implanted neurostimulator battery was expected to last maybe 3-4 days.Patient services called first rep and left a message and was able to call the other rep and contacted them.They agreed to receive the shipment.Patient services sent requests to repair to send the rep the wireless recharger kit and drape.Rep to contact patient to arrange the training and exchange of external devices.
 
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Brand Name
ACTIVA
Common Device Name
STIMULATOR, ELECTRICAL, IMPLANTED, FOR PARKINS
Manufacturer (Section D)
MEDTRONIC PUERTO RICO OPERATIONS CO.
road 31, km. 24, hm 4
ceiba norte industrial park
juncos PR 00777
Manufacturer (Section G)
MEDTRONIC PUERTO RICO OPERATIONS CO.
road 31, km. 24, hm 4
ceiba norte industrial park
juncos PR 00777
Manufacturer Contact
justin ellis
8200 coral sea street ne mvs21
mounds view, MN 55112
7635265677
MDR Report Key25482492
Report Number3004209178-2026-09922
Device Sequence Number10520983
Product Code MHY
UDI-Device Identifier00643169529762
UDI-Public(01)00643169529762(17)160628
Combination Product (Y/N)N
Initial Reporter StateTX
Initial Reporter CountryUS
PMA/510(K) Number
P960009
Number of Events Summarized1
Summary Report (Y/N)N
Device Implanted Year2015
Serviced by Third Party (Y/N)N
Reporter Type Manufacturer
Report Source Consumer,Company Representative
Initial Reporter Occupation Non-Healthcare Professional
Type of Report Initial,Followup
Report Date (Section B) 06/18/2026
1 Device was Involved in the Event
1 Patient was Involved in the Event
Is this an Adverse Event Report? No
Is this a Product Problem Report? Yes
Operator of Device Health Professional
Device Expiration Date06/28/2016
Device Model Number37612
Device Catalogue Number37612
Was Device Available for Evaluation? No
Type of Report(Section G)Thirty-Day
Initial Date Received by Manufacturer 06/11/2026
Supplement Date Received by Manufacturer06/15/2026
Initial Report FDA Received Date06/12/2026
Supplement Report FDA Received Date06/18/2026
Date Device Manufactured08/13/2015
Is the Device Labeled for Single Use? (Y/N) Yes
Is This a Single-Use Device that was
Reprocessed and Reused on a Patient? (Y/N)
No
Usage of Device Initial
Patient Sequence Number1
Concomitant Medical Products
and Therapy/Usage Dates
"SEE H11...."
Patient Age73 YR
Patient SexMale
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