| Catalog Number |
219999 |
| Medical Device Problem Code |
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/18/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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Surgeon made changes to the tha plan prior to cases for the day.The case in question was the last case of the day (out of 5) and when we loaded the case back up nothing had changed.All of the surgeon numbers were just where we wanted them.When we went to ream the cup position was severely skewed and way off from the planned values, without us changing anything.Case type / application: tha 4.1.Update - there was likely an inclination/ version issue, however, the main concern was the superiorization of the ream vs the planned ream.
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Event or Problem Description
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No new information.
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Additional Manufacturer Narrative
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An event regarding inaccurate reaming involving a mako robotic arm was reported.The event was not confirmed because the product was not available for inspection.Method & results:
-product evaluation and results: a request for a field service engineer inspection was not made and the robot was not inspected as product was not available for inspection.-clinician review: no medical records were received for review with a clinical consultant.-product history review: review of the device history records indicate the reported device was manufactured and accepted into final stock with no reported discrepancies.-complaint history review: there have been other complaints with similar event(s) for the lot referenced.Conclusions:
the alleged failure mode was not confirmed as there has been no onsite inspection by a field service engineer as product was not available for inspection.Additionally, a complaint history review provides no indication of any inherent software/ hardware issue.No additional investigation or specific actions are required.If additional information is received, then the complaint will be reopened.
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Search Alerts/Recalls
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