| Model Number |
CNS-2101 |
| Medical Device Problem Code |
Application Program Problem (2880)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/28/2026
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Type of Reportable Event
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Malfunction
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Event or Problem Description
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The biomedical engineer (bme) reported that the touch is non-responsive on 2nd monitor of the central nurse's station (cns).He is able to use the mouse on the screen but just not the touch.No patient harm was reported.
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Additional Manufacturer Narrative
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Reported that the touch is non responsive on 2nd monitor of the central nurse's station (cns).He is able to use the mouse on the screen but just not the touch.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.
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Event or Problem Description
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The biomedical engineer (bme) reported that the touch is non responsive on 2nd monitor of the central nurse's station (cns).He is able to use the mouse on the screen but just not the touch.No patient harm was reported.
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Additional Manufacturer Narrative
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Reported that the touch is non responsive on 2nd monitor of the central nurse's station (cns).He is able to use the mouse on the screen but just not the touch.Investigation conclusion:
the customer reported that the touch is non-responsive on 2nd monitor of the central nurse's station (cns), and routine troubleshooting did not resolve the issue.An exchange unit was sent to the customer, and the complaint device was returned to nihon kohden for evaluation.The reported issue was replicated, and the cause of the issue was attributed to hardware failure of the touchscreen.The device was not repairable and was designated for scrapping.Additional information:
b4 date of this report,
g3 date received by manufacturer,
g6 type of report.H2 if follow-up, what type?
h3 device evaluated by manufacturer ,
h6 event problem and evaluation codes,.H11 additional manufacturer narrative.
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Search Alerts/Recalls
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