| Model Number |
Xper Flex Cardio Physiomonitoring System |
| Medical Device Problem Code |
Application Program Freezes or Fails to Launch (4031)
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| Health Effect - Clinical Code |
Respiratory Arrest (4461)
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| Date of Event |
05/22/2026
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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Analysis was performed by onsite service personnel which included system tests.The results of the analysis indicated the unit was working well with no issues; however, philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.
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Event or Problem Description
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It was reported the device timed out and the patient went into respiratory arrest during a restart.The customer indicated the customer noticed the arrest when the patient became unresponsive.Additional information was not provided; therefore, good faith efforts are being performed.
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Event or Problem Description
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Philips received a complaint on an xper fc2010 rev e exchange device indicating that the device timed out and the patient went into respiratory arrest during a restart.The customer indicated they noticed the arrest when the patient became unresponsive.Additional information was requested related to the patient outcome, interventions required and device contribution; however, it was not provided, despite multiple requests.
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Additional Manufacturer Narrative
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Analysis was performed by a field service engineer (fse) which included system tests.The results of the analysis indicated the unit was working well with no issues.Based on the results of the analysis, the product malfunction was unable to be confirmed.As for precautionary measures, xper fc2010 device was replaced.A review of the service history for this device shows the problem has not been reported again for this device.Based on the information available and results of additional analysis, no further action is necessary at this time.If additional information is received, the complaint file will be reopened for further investigation.
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Search Alerts/Recalls
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