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ABBOTT LABORATORIES ALINITY C PROCESSING MODULE; ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE
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| Catalog Number |
03R67-01 |
| Medical Device Problem Code |
High Test Results (2457)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/19/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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Section a patient information: refer to section b5 for complete patient information.The incident involved a use error as the alinity c processing module flagged the initial result (>) to warn the user the result was suspect, and the flagged result was released out of the laboratory.However, the complaint investigation concluded that high concentration waste (hcw) drain on the alinity c processing module was contaminated/dirty.Abbott service performed troubleshooting on the alinity c processing module (b)(6) and found the high concentration waste drain was contaminated/dirty.Service cleaned the tubing, peristaltic head (rohs) which resolved the issue.The module function was verified with a control run.The service history of the (b)(6) found no additional false elevated patient results were reported after the current event was identified.Review of trending data did not identify a trend for the tubing, peristaltic head (rohs) or the alinity c processing module with regards to the current issue.Review of the corrective and preventive actions system found no non-conformances for the tubing, peristaltic head (rohs).Labeling was reviewed and found to adequately address operational precautions and limitations; component replacement; and troubleshooting for erratic results as well as information for the troubleshooting of tubing, peristaltic head (rohs).Based on the investigation no systematic issue or deficiency was identified for the alinity c processing module or the tubing, peristaltic head (rohs).
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Event or Problem Description
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The following incident describes a use error.The customer reported falsely elevated magnesium generated from alinity c processing module and provided the following data: on (b)(6) 2026, sample id (b)(6) (male, 60 years old) first value > 3.9mmol/l, retest result was 0.67 mmol/l.Resutls generated from sn: (b)(6).The measuring interval of the magnesium assay is 0.25 mmol/l to 3.90 mmol/l.There was no reported impact to patient management.
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