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(b)(4).Date sent: 6/18/2026.D4 batch#: unknown.D4: udi: as the lot number for the device involved in the event was not provided, the full udi is currently not available.D4: udi: the expiration date is currently not available.Therefore, the full udi is currently not available.Additional information was requested and the following was obtained: what was the exact product code? har736.What is the user's experience using and setting up the harmonic 700? experienced, typically sets up the hand piece on weekly basis.What was observed during the troubleshooting? i was not present in the case, however, after the case an onsite engineer checked the set up using the same device and was able to make it work.What troubleshooting techniques were used and tried? nurses exclaimed they tried to tighten the hand piece a few times but still received an error message.Are they familiar with the set up instructions in the ifu? yes.Can the generator log be sent in for engineering review? if possible, with gen11, then yes.Is the device available for return for analysis? no, the device has been disposed of.An analysis of the product could not be performed since a physical sample was not received for evaluation.An evaluation of the manufacturing record could not be performed as the required product identification number was not provided to complete the evaluation.As part of our company quality system process, all devices are manufactured, inspected, and distributed to approved specifications.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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In cardiac theatre today, we have had issues with using the harmonic and connecting it on the machine.We tried a few times with troubleshooting it but halfway through the procedure, it had an error again saying, 'tighten assembly' when in fact it was working fine initially and was tested before use.Unfortunately, our consultant surgeon ended up just manually harvesting the mammary artery by opening the patient through thoracotomy.
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