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Continuation of d10: section d information references the main component of the system.Other relevant device(s) are: product id: 9735943, serial/lot #: (b)(6), ubd: , udi#: ; product id: 9735943, serial/lot #: (b)(6), ubd: , udi#: ; product id: 9735825, serial/lot #: (b)(6), ubd: , udi#: ; product id: 9735825r, serial/lot #: (b)(6), ubd: , udi#: ; product id: 9735943, serial/lot #: (b)(6), ubd: , udi#: ; product id: 9735774, serial/lot #: unknown, ubd: , udi#: ; product id: 9735793, serial/lot #: unknown, ubd: , udi#: ; product id: 9735843, serial/lot #: -, ubd: , udi#: ; product id: 9735795, serial/lot #: (b)(6), ubd: , udi#: h3, h6: a medtronic employee went to the site to test the equipment.The damaged components were replaced and the system performed as intended.Codes b01, c07, and d02 are applicable.H3, h6: the power cable, product id: 9735943, lot: lc 19b054, was returned to medtronic for analysis.Analysis revealed that the returned power had a bent ground prong and the cable jacket was damaged/torn without exposed wires.The cable passed continuity testing.A physical damage failure mode was applied.Codes b01, c07, and d02 are applicable.H3, h6: the dual usb port, product id: 9735774, lot: unknown, was returned to medtronic for analysis.Analysis verified physical damage on the usb's female connectors side.It was crushed and prevented a connection on both ports.Codes b01, c07, and d02 are applicable.H3, h6: the storage bin, product id: 9735793, lot: unknown, was returned to medtronic for analysis.Analysis revealed that the bin was missing two of four ball studs.Codes b01, c07, and d02 are applicable.H3, h6: the monitor, product id: 9735795, lot: 19121168, was returned to medtronic for analysis.Analysis revealed that the displayport (dp) was not functional.When dp input was selected, the monitor displayed no video detected.When monitor input was high-definition multimedia interface (hdmi), the audio, display, and touch were fully functional.Codes b01, c07, and d02 are applicable.H3, h6: the power cable, product id: 9735943, lot: lc 24k04a, was returned to medtronic for analysis.Through analysis, it was revealed that the power cable's jacket was damaged/torn without exposed wires.The cable passed continuity testing.Codes b01, c07, and d02 are applicable.H3, h6: the power cable, product id: 9735943, lot: lc 21e21a, was returned to medtronic for analysis.Through analysis, it was revealed that the power cable's jacket was damaged/torn with exposed wires.Despite the damage, the cable passed continuity testing.Codes b01, c0204, and d02 are applicable.H3, h6: the breakout box (bob), product id: 9735825, lot: 1600687720, was returned to medtronic for analysis.Analysis revealed that the nut was loose connecting the housing of the bob to the cable.Despite the loose nut, the em interface functioned without issue.Codes b01, c07, and d02 are applicable.H3, h6: the bob, product id: 9735825r, lot: 1600364820, was returned to medtronic for analysis.Analysis revealed that the returned bob's cable was torn with exposed wires.Despite the damage, the interface passed all testing.Codes b01, c0204, and d02 are applicable.Medtronic submits this report to comply with fda regulations 21 cfr parts 4 and 803.Medtronic has made reasonable efforts to provide as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.Medtronic will submit a supplemental report if additional relevant information becomes known.
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