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The customer observed falsely elevated architect free t4 results generated on the architect i2000sr processing module for multiple samples.The following results were provided: (customer provided free t4 reference range: 10 - 24 pmol/l): (b)(6) 2026, sid (b)(6), initial result = 35.3 pmol/l, repeat result = 18.7 pmol/l; (b)(6) 2026, sid (b)(6), initial result = 27.7 pmol/l, repeat result = 14.9 pmol/l; (b)(6) 2026, sid (b)(6), initial result = 28.3 pmol/l, repeat result = 21.8 pmol/l; (b)(6) 2026, sid (b)(6), initial result = 30.4 pmol/l, repeat result = 22.2 pmol/l; sid (b)(6), initial result = >64.35 pmol/l, repeat result = 22.6 pmol/l.No impact to patient management was reported.
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