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Intuitive surgical, inc.(isi) did receive a da vinci product to perform failure analysis, and the complaint was confirmed.The stapler 30 white reload was analyzed and found with a broken tail.There was no material missing as a result of the break.Due to the break in the tail, the reload could not be successfully installed onto a reload.Additional findings not reported by site: the reload was found to have a broken switch.The broke piece measures approximately 1.00mm x 2.13mm.The broken piece was not returned.The reload was found to have a detached fragment.The fragment broke off from the reloads switch.The broken switch piece was not returned with the reload.The reload was found to have staples missing at the proximal end of the reload.A total of four staples were missing from the reload pockets.The reload had not been fired.Missing staples at the proximal end typically occur when there is an attempt to install a reload onto an instruments jaw without using the installation tool.The stapler 30 white reload accessory was further evaluated by failure analysis engineer (fae).Initial findings were partially confirmed.A white reload was returned with a stapler instrument, which logged a firing failure with a gray reload.Due to this discrepancy, the investigation cannot confirm that the returned reload was involved in the reported event.The returned reload exhibits significant damage, including a broken tail, broken switch, and missing staples.The condition of the reload indicates that a partial fire event likely occurred.The staples were likely deployed during the firing event, which was expected.The observed damage is consistent with misalignment during reload installation.The broken tail and displaced switch suggest the reload may have been inserted at an angle, allowing interference with channel features and resulting in deformation of the tail and dislodgement of the switch.The switch component may have subsequently fragmented during firing, contributing to the observed missing components.While the exact relationship between this reload and the logged firing failure cannot be confirmed, the damage mechanism observed represents plausible contributor to a firing failure.Improper alignment during installation remains the most probable cause of the observed reload damage.
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