| Model Number |
V*HOME, ENGLISH |
| Medical Device Problem Code |
Unexpected Shutdown (4019)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/28/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H6: the device was evaluated by ventec where the reported issue of it rebooting by itself was confirmed.Ventec opened the device in order to perform a visual inspection and observed that the internal flow transducer (ift) cable had become disconnected.Ventec reseated the ift cable to resolve the reported issue.Proper device operation was then confirmed through functional and performance testing.The investigation determined the cause of the reported issue to be that the ift cable was not fully seated.
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Event or Problem Description
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It was reported that the device needed service.Upon evaluation of the device, ventec observed that it was rebooting by itself.There were no reports of patient use associated with the reported issue.
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Search Alerts/Recalls
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