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The product was returned to pentax medical for repair.Our technician checked the returned unit and confirmed that the objective lens fluid damage.Based on the result, we concluded that it was caused due to the fluid damage from the objective lens.In addition, our technician confirmed that the insertion flexible tube fluid damage, the segment fluid damage, the ultrasound connector body fluid damage, the objective lens cloudy (not clear view), the ultrasound connector body corroded, the operation channel (primary) leak, the us connector cable (long) leak, the operation channel (primary) cut, the root brace rubber (insertion flexible tube) cut, and the us connector cable (long) cut; however, these defects are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report "hr-rpt-0586(image failure)" and/or the risk analysis results, it was evaluated to submit mdr.
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