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| Model Number |
660P |
| Medical Device Problem Code |
Degraded (1153)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
06/05/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The device mentioned in this complaint has exceeded its useful life per the applicable ifu.The affected products with field complaints alleging pe-pur foam degradation have undergone the establishment of complaint codes specifically identifying foam degradation, for dream station cpap/bipap series.A field correction action (2021-06-a) was initiated, and medical device recall letters were issued.A field action was initiated to replace pe-pur foam in affected products; degradation was added to the respective dfmeas and the risk management file that was current at the time ¿ (b)(4) was updated to include hazards associated with foam degradation based on complaints analyzed through various health hazard evaluations (hhes).Risk tags ¿ degrad04, irrit05 reflected the safety risk assessment of design containing the affected pe-pur foam.These complaints were monitored and trended in accordance with the complaint trending procedures.If the complaints were determined to meet the criteria for escalation, they were escalated for risk assessment through the post market clinical escalation process.As of the date of submission for this report, there is no indication that complaints for the failure in question have led to unacceptable levels of severity or probabilities of harm, and therefore no further action will be pursued.
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Event or Problem Description
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A bipap pro device was returned to a third-party service center with no initial alleged complaint.There was no report of serious or permanent harm or injury, and no medical intervention was reported.During evaluation at the third-party service center, the device was visually inspected, and evidence of foam degradation was identified.Evaluation of the device data also identified unrelated error codes.These error codes were consistent with normal device operation and expected use conditions and were not considered reportable under medical device reporting requirements.No evidence was identified to suggest that the error codes contributed to or caused the reported event.Following completion of the evaluation, the device was scrapped by the service center.No additional information is available.
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Search Alerts/Recalls
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