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Hamilton medical ag reference number: (b)(4).The report contains also the investigation outcome.Hamilton medical ag received the logfiles of the device for analysis.Logfiles analysis confirmed that on the reported event date, the device generated the respective technical faults and events.106|2026-06-10 05:10:51|!!! |technical event:231009.104|2026-06-10 05:26:25|!! |technical event:244018.95|2026-06-10 05:26:31|tf |446029.96|2026-06-10 05:26:31|tf |1746004.97|2026-06-10 05:26:31|tf |431001.98|2026-06-10 05:26:31|tf |1446029.99|2026-06-10 05:26:31|tf |1485001.Tf446029 - ambient failure detected.Te 231009 - blower controlled speed low.Tf431001 - blower fault.Tf446029, tf1446029, tf1485001 - ambientfailuredetected.Tf1746004 - panelerrorfailuredetected.Te 244018 - 24 v secondary voltage out of tolerance.To address the issue, the blower module was replaced.Following installation, the replacement blower module generated technical fault (tf) 232006, indicating a defective blower temperature sensor.Subsequent troubleshooting confirmed that the issue originated from the newly installed blower module.As a result, the blower module was replaced and the issue was resolved.The device passed the service software checks and returned to use.Hamilton medical ag considers this case closed.
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