| Model Number |
CNS-2101 |
| Medical Device Problem Codes |
Device Alarm System (1012); Use of Device Problem (1670); Protective Measures Problem (3015)
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| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
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| Date of Event |
05/27/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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The customer's patient safety manager reported that a nurse knew the password and was disabling critical alarms at the central nurse station (cns).The customer stated that were multiple events where they turned the alarm off.They initially stated there was no patient harm, but the issue placed a patient at risk.One event occurred on (b)(6) 2026 at 9:11 am for bed icu-201, but they did not inform nihon kohden until 06/04/2026.The customer requested an investigation into this event, any other instances of alarms being disabled, and whether alarm settings contributed to the issue.Nihon kohden continues to investigate the reported event.Nihon kohden will submit a supplemental report in accordance with 21 cfr section 803.56 when additional information becomes available.Additional device information: d10 concomitant medical device: the following device were used in conjunction with the cns: g5 bedside monitor, (csm-1502), bedname: icu-201, model #:cu-152ra, serial #: (b)(6), device manufacturer data: 01/28/2025, unique identifier (udi) #: (b)(4).Returned to nihon kohden: no.Next gen net konnect (ngnk) remote network system (rns): model #: ngnk-6803t, serial #: (b)(6), device manufacturer data: ni, unique identifier (udi) #: (b)(4).
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Event or Problem Description
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The customer's patient safety manager reported that a nurse knew the password and was disabling critical alarms at the central nurse station (cns).The customer stated that were multiple events where they turned the alarm off.They initially stated there was no patient harm, but the issue placed a patient at risk.
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Event or Problem Description
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The customer's patient safety manager reported that a nurse knew the password and was disabling critical alarms at the central nurse station (cns).The customer stated that were multiple events where they turned the alarm off.They initially stated there was no patient harm, but the issue placed a patient at risk.
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Additional Manufacturer Narrative
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Details of complaint:
the customer's patient safety manager reported that a nurse knew the password and was disabling critical alarms at the central nurse station (cns).The customer stated that were multiple events where they turned the alarm off.They initially stated there was no patient harm, but the issue placed a patient at risk.One event occurred on 05/27/2026 at 9:11 am for bed icu-201, but they did not inform nihon kohden until 06/04/2026.The customer requested an investigation into this event, any other instances of alarms being disabled, and whether alarm settings contributed to the issue.Investigation summary:
the customer submitted logs for review.For the reported event occurring at 9:11 on 5/27, the bsm alarm logs that provide specific information for the alarm response had already been overwritten.The available logs indicate that there were ventricular fibrillation (v fib) and asystole alarms between 09:10 and 09:13.In proximity to this, there was a silence operation from the cns at 09:11 and silence operations from the bsm (via remote control) at 09:14 and 09:16.There was a prior instance of arrhythmia analysis being disabled on 5/11, but the setting was restored on 5/12 and had no impact on the reported event.Log review did not otherwise identify user operations to turn off arrhythmia alarm settings.Changes to alarm settings did not contribute to the reported event.From the information available, the device appropriately alarmed for v fib and asystole.There were several silence operations that would have suppressed alarming.The customer submitted an additional eight sets of logs for review.Log review of 60-icu-200, 60-icu-203, 60-icu-204, 60-icu-205, 60-icu-206, 60-icu-207, 60-icu-208, and 60-icu-209 did not identify substantial evidence of users manually changing arrhythmia settings.In instances that were identified, user(s) were correcting settings to align with the default cns settings.From the information available, the source of arrhythmia settings being off is thought to be user operations on other devices (input unit during transport or other host monitors) or inconsistent bedside alarm master settings.The customer was advised to check bedside alarm master settings and verify alarm settings after transport.Nihon kohden will continue to trend and monitor.Additional device information:
d10 concomitant medical device: the following device were used in conjunction with the cns:
g5 bedside monitor, (csm-1502)
bedname: icu-201
model #:cu-152ra
serial #: (b)(6)
device manufacturer data: 01/28/2025
unique identifier (udi) #: (b)(4)
returned to nihon kohden: no.Next gen net konnect (ngnk) remote network system (rns):
model #: ngnk-6803t
serial #: (b)(6)
device manufacturer data: ni
unique identifier (udi) #:(b)(4).Additional information:
b4 date of this report.G3 date received by manufacturer.G6 type of report.H2 if follow-up, what type?
h6 event problem and evaluation codes.H11 additional manufacturer narrative.
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Search Alerts/Recalls
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