| Model Number |
V*HOME, ENGLISH |
| Medical Device Problem Code |
Display or Visual Feedback Problem (1184)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
06/05/2026
|
|
Type of Reportable Event
|
Malfunction
|
|
Event or Problem Description
|
|
An authorized third party service provider (asp) contacted ventec to report that the device's lcd touchscreen was unresponsive.There were no reports of patient involvement associated with the reported event.
|
| |
|
Additional Manufacturer Narrative
|
|
H6: the device was evaluated by ventec where the reported issue of an unresponsive lcd touchscreen was confirmed.Ventec replaced the lcd touchscreen to resolve the reported issue.Proper device operation was then confirmed through functional and performance testing.The investigation determined that the cause of the reported issue was the lcd touchscreen.
|
| |
|
Search Alerts/Recalls
|