| Model Number |
V+O+C+S+N+PRO, ENGLISH |
| Medical Device Problem Code |
Display or Visual Feedback Problem (1184)
|
| Health Effect - Clinical Code |
No Clinical Signs, Symptoms or Conditions (4582)
|
| Date of Event |
06/02/2026
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Type of Reportable Event
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Malfunction
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Additional Manufacturer Narrative
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H6: the device was evaluated by ventec where the reported issue of an unresponsive lcd touchscreen could not be duplicated or confirmed.Proper device operation was confirmed through functional and performance testing.Ventec performed a review of the device's manufacturing records which showed all requirements were met.Final test specifications were acceptable.No non-conformities or anomalies were found related to this complaint when reviewing the device history record.Trend analysis and risk analysis were considered acceptable.The cause of the reported issue could not be determined.
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Event or Problem Description
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It was reported to ventec that the lcd touchscreen on the device was unresponsive.There were no reports of patient involvement associated with the reported event.
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Search Alerts/Recalls
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