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Product complaint # (b)(4) date sent to the fda: 7/1/2026.H6 component code: c22 - photo analysis.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.A manufacturing record evaluation was performed for the finished device lot, and no non-conformances were identified.Additional information was requested; the following was obtained: is there an indication of how the product was distributed? - no is there any indication of the source? - no based on the packaging, is there any indication of which market the original genuine product may have come from? - no was the device used on a patient? if so, was there any patient consequence? - n/a is a photo available of the product? - please see attachment.H3 investigational summary: the product was returned to eth for evaluation.Visual inspection revealed that one unopened sample was received for analysis.Product code pmii.The sample was visually inspected and compared with the graphics within the internal system, product code pmii, and lot v4002.Upon visual inspection, multiple discrepancies were identified on the labeling, for example product code and brand name size difference, complaint sample barcode is (b)(4) however, actual product barcode is (b)(4) difference in font size, line spacing.Besides that, the direction stitching interlinkage of impacted mesh is vertical however for jnj mesh it is horizontal.Two photos were provided showing the same conditions of the returned samples.Based on the samples received, the product is confirmed to be counterfeit due to the discrepancies found in the labeling and packaging material.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of post-market surveillance.Additional h3 investigational summary: the product was returned to eth for evaluation.Visual inspection revealed that one unopened sample was received for analysis.Product code pmii.The sample was visually inspected and compared with the graphics within the internal system, product code pmii, and lot v4002.Upon visual inspection, multiple discrepancies were identified on the labeling, for example product code and brand name size difference, complaint sample barcode is (b)(4) however, actual product barcode is (b)(4), difference in font size, line spacing.Besides that, the direction stitching interlinkage of impacted mesh is vertical however for jnj mesh it is horizontal.Two photos were provided showing the same conditions of the returned samples.Based on the samples received, the product is confirmed to be counterfeit due to the discrepancies found in the labeling and packaging material.Additional complaint information monitoring for potential safety signals will be conducted through complaint trending as part of post-market surveillance.
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