| Model Number |
IO-401 |
| Medical Device Problem Code |
No Flow (2991)
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| Health Effect - Clinical Code |
Numbness (2415)
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| Date of Event |
06/03/2026
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Type of Reportable Event
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Serious Injury
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Additional Manufacturer Narrative
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B3 date of event is estimated.The unit was returned for evaluation on 23-jun-2026.The unit was received with a reported system error, confirmed with the contaminated zeolite.Incoming internal 02 measured 78.7% and external 02 measured 81.4%, both below specification.The issue was identified as high psa (9) caused by zeolite contamination from moisture absorption.The uip and housing were also replaced due to cosmetic damage.
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Event or Problem Description
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It was reported that the patient's unit had an error message and stopped providing oxygen.As a result, the patient's legs got numb while they were walking.Replacement columns were sent to the patient, but that did not resolve the issue and a replacement unit was sent.The inogen team attempted to contact the patient for further information three times with no response.
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Search Alerts/Recalls
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